A quiet pursuit of light, since 2018.
Since 2018 Radilum has been making lighting that earns its place in homes — alabaster pendants, brass chandeliers, marble sconces designed to be lived with for decades, not seasons. We are a small team. We answer email. We make every fixture as if it were going into our own home.
A small team, a clear obsession.
Radilum began in 2018 with a simple frustration shared by its founders — that the lighting market had bifurcated into two unhelpful poles. On one end, mass-produced fixtures that arrived flimsy and forgotten within a year. On the other, designer pieces priced as though every alabaster pendant were a museum acquisition. Beautiful, considered lighting at honest pricing did not seem to be a category anyone was actively building.
So we set out to build it. Quietly, without venture capital or marketing fanfare — a small studio, a handful of suppliers, a long list of materials we wanted to work with: hand-quarried alabaster, solid brass, travertine cut from the same block, ceramic glazed in the old way. Eight years later we are still doing the same thing, only with deeper benches, longer relationships, and a manufacturing footprint that reflects what we have learned about how light actually meets the room.
2018–2019 Studio Years
The first years were spent building relationships rather than scale — workshops in Asia who knew how to hand-cut alabaster, brass spinners who could finish a chandelier arm to a mirror without losing the warmth, ceramic kilns where every glaze was mixed in small batches. Most of those workshops are still our partners today.
2020 Direct to Home
We embraced a digital-first approach early — long before most lighting brands were comfortable selling beyond the showroom. The bet was simple: families furnishing their own homes deserve the same access, the same advisor, and the same craftsmanship that the trade has always enjoyed. The bet has paid off in more than 20,000 homes across 50+ countries.
2021–Today The Atelier Era
In 2021 we made the largest single commitment of our history: our own 129,000 sq ft (12,000 m²) production facility, alongside a continuing network of more than 800 specialized partners. The reason was simple — owning the facility means owning the standard. Every glaze, every weld, every alabaster veining now passes under a single roof before it ships.
A lamp is the smallest piece of architecture in a room. We treat it that way.
129,000 square feet, one continuous standard.
In 2021 we did something most lighting brands at our scale do not do — we stopped outsourcing our most critical work and brought it in. The Radilum atelier is a 129,000-square-foot (12,000 m²) facility in Asia, dedicated entirely to our fixtures, staffed by craftsmen we have worked with for years, and supervised by our own designers and engineers.
The reason is simple: owning the facility means owning the standard. We are not negotiating with a third-party factory about how many minutes can be spent dressing a brass arm. We are not asking another brand's supplier to fit our work between their priorities. The kilns, the polishing wheels, the photometric lab, the QC bench — they are ours, and they run on our calendar.
Where every fixture begins and ends.
The atelier was built around three principles we believe in deeply. One: light moves through material — so we keep raw stock close, allowing any piece to be hand-selected before cutting begins. Two: people make the light, not the machine — natural ventilation, daylight, and dedicated rest spaces sit alongside the equipment. Three: the last hand a fixture meets before crating is the same hand that knows what it should look like.
Two hundred specialists, one shared bench.
Behind every fixture is a roster you will not find on the box: alabaster cutters who choose stones by the way light passes through, brass spinners trained over decades, kiln masters who know each glaze by smell, and a team of designers, engineers, and U.S.-based care advisors who oversee every step. Many of our specialists have been with us since the beginning. The institutional memory matters: it is what lets us promise a finish in 2026 that will still match a fixture you bought from us in 2018.
The light behind hotel and design projects.
A meaningful share of our work happens quietly — under the imprimatur of design firms, hotel groups, and architectural studios who specify Radilum fixtures for projects we are not always permitted to name.
Trusted by leading hotels.
A preferred supplier for direct-spec hotel projects and high-end hospitality fixture programs — selected for the sophistication, longevity, and serviceability of every piece.
Collaborating with top designers.
We forge long, working partnerships with esteemed design houses — translating cutting-edge concepts into custom lighting for groundbreaking commercial, residential, and hospitality projects.
Global strength, local service.
From early design and engineering to crating, shipping, and installation support — every step of the process happens under one continuous standard, with one team you can call.
Four commitments, plainly stated.
Buying lighting online from an unfamiliar brand is, reasonably, a leap. We have spent eight years narrowing the gap between that leap and certainty. The promises below are the ones we put in writing.
30 days, clearly stated.
If a fixture is not what you hoped for, return it within 30 days of delivery — for change-of-mind returns, return shipping is paid by the customer. For product issues, we cover the cost and guarantee a swift replacement or a full refund. No restocking fees, no escalation chain.
100% delivery guarantee.
Every package is guaranteed to arrive within the agreed window. Loss or significant delay triggers a full refund — no separate insurance to purchase, no claim to file.
Customer-first support.
A real specialist replies within 24 hours, with full authority to refund, replace, or arrange whatever is needed. No tickets, no scripts, no manager-on-call routine.
Secure & seamless.
Encrypted credit-card processing through PCI-compliant gateways, full chargeback rights, and the same buyer-protection protocols you would expect from a major retailer.
A few places to read further.
If you are doing due diligence before placing your first order — exactly the right thing to do with any unfamiliar online retailer — the resources below cover the questions our customers most often ask.
Begin somewhere quiet.
The collection is the place to start — but if you would rather email first, ask a question, or send us your floor plan, that is exactly what we are here for. Every email is answered by a real person on our care team within 24 hours.
Questions shoppers ask
Is Radilum a legit store?
Radilum is a lighting brand founded in 2018 and based in Albany, NY. It operates from a 129,000 sq ft production facility and works with a network of more than 800 specialized partners. The store has processed more than 22,000 orders, reaching customers in 40 countries and all 50 US states — a consistent record of real transactions over several years of operation.
Where is Radilum based?
Radilum is headquartered in Albany, NY. In 2021 the company opened its own 129,000 sq ft production facility, which it describes as the largest single commitment in its history. The facility allows the team to oversee every stage of production — glazing, welding, and alabaster finishing — under one roof, alongside a continuing network of more than 800 specialized partners.
How long has Radilum been around?
Radilum was founded in 2018, giving it roughly eight years of continuous operation. The company describes those years as a period of deepening craft relationships and expanding manufacturing capability rather than rapid scaling — starting with a small studio and a handful of suppliers, and growing to its current 129,000 sq ft production facility.
What makes Radilum different?
Radilum describes itself as filling a gap between mass-produced fixtures and high-end designer pricing. It works with hand-quarried alabaster, solid brass, travertine, and small-batch ceramic glazes, and owns a 129,000 sq ft production facility to control quality standards directly. The team is small, answers email within 24 hours, and states it designs every fixture to be lived with for decades rather than seasons.